Know where your
cargo is. Always.

Each tracking lookup costs exactly 1 credit, whether you search a container number, a Bill of Lading, or a vessel MMSI. You buy credits upfront in any quantity and they are deducted automatically as you track — no subscriptions, no monthly fees, no minimum spend. A freight forwarder running 60 lookups in a busy week pays for 60 credits, and nothing in a quiet week. Credits never expire, so unused balance carries forward, and revisiting a shipment you have already tracked in your dashboard costs nothing extra. This pay-per-lookup model means your cost scales directly with how much you actually track — which is why TruShipy suits teams with variable or seasonal shipping volumes rather than a fixed monthly plan.

Never. Credits you purchase stay valid in your account indefinitely, with no expiry date and no monthly reset. Whether you track 100 shipments a day during peak season or three a month in a quiet period, your balance carries over until you use it. This matters most for freight teams with uneven volumes — you are never pressured to "use it or lose it" before a billing cycle closes, and you never forfeit credits you have already paid for. Combined with the absence of any subscription, a top-up you buy today is still spendable months from now. Every new account also receives complimentary credits on sign-up, so you can track real shipments and judge the data quality before making any purchase.

TruShipy integrates with 50+ of the world's major ocean carriers, including Maersk, MSC, CMA CGM, COSCO, Hapag-Lloyd, Evergreen, ONE (Ocean Network Express), Yang Ming, HMM, ZIM, PIL, and OOCL, alongside many regional lines. Coverage spans the Asia-Europe, Transpacific, and Asia-Americas trade lanes, so most container, vessel, and Bill of Lading lookups resolve automatically. We read the four-character prefix of a container number to route your query to the correct carrier, so you never need to know which line owns a box before tracking it. New carriers are added regularly based on user demand — if a line you need is not yet supported, contact us and we will assess the integration.

The three lookups answer different questions. Container tracking follows a single intermodal container end to end — gate-out, vessel departure, transshipment, and arrival — using its ISO 6346 number. Vessel tracking shows a ship's live AIS position, speed, heading, and scheduled port calls, useful for estimating transshipment windows. Bill of Lading tracking takes one BOL number and returns every container linked to that shipment document in a single result, ideal when a consignment is split across multiple boxes. All three cost the same flat 1 credit. Many teams combine them: start with the BOL to see the whole shipment, drill into a specific container for milestone detail, then watch the carrying vessel for an up-to-the-minute position.

Yes. From your dashboard you can save and monitor many containers at the same time, each shown with its latest status and ETA so you can scan an entire portfolio at a glance. Each fresh lookup against a carrier costs 1 credit, but revisiting a result you have already pulled does not — so checking saved shipments throughout the day is free. If you track by Bill of Lading, every container under that BOL is returned together in one lookup for a single credit, rather than charging per box. This makes TruShipy efficient for NVOCCs and forwarders managing consignments that span dozens of containers, where per-container pricing elsewhere adds up quickly.

Yes. Every lookup calls the relevant carrier API at the moment you submit it, so the status, port events, and ETAs you see reflect what the carrier's own system reports at that instant — there is no cached or stale event data, and vessel positions are drawn from live AIS feeds. Because we query the source directly rather than scraping portals or relying on overnight batch updates, a milestone the carrier recorded minutes ago appears in your result. The one nuance: data is only ever as fresh and complete as the carrier itself publishes, so if a line is slow to post an event, no aggregator can show it sooner. Credits are charged only when a lookup returns a successful carrier response.

API access is on our roadmap for enterprise and high-volume teams, but a public developer API is not generally available yet. If you are building a TMS, a visibility dashboard, or another system that needs programmatic container, vessel, or BOL data, email us at [email protected] with your use case and expected volume and we will work with you directly on early access. In the meantime, the web app supports the same lookups interactively, and credits are shared across your whole account so an operations team can work from one balance. We would rather give you an honest roadmap answer than advertise endpoints, rate limits, and authentication that are not yet production-ready.

Vessel positions come from AIS (Automatic Identification System) feeds — the same transponder data the maritime industry uses to monitor ship movements. Accuracy depends on AIS reception in the vessel's current area: on open ocean with satellite AIS coverage, positions are excellent and update frequently; near congested ports or regions with sparse terrestrial receivers, updates can be more intermittent. TruShipy shows the most recent position the AIS network has reported, with speed, heading, and navigational status, plus the vessel's scheduled port calls. For freight planning this is most useful combined with container and BOL data — knowing both where the carrying ship is and which of your containers are aboard gives a far clearer ETA picture than a vessel map alone.